My Sealy Posturepedic mattress is sagging. Can you help?

I’ve only had it for a few months and there is an indentation where I normally lay. It feels less supportive. These are my questions: Is it supposed to do that? There is some memory foam in it so maybe it’s normal…Does it matter which end of the bed my head is at? Do I flip it periodically like a normal mattress? I don’t have the receipt or tags, by the way.