Simmons beautyrest Pillow top mattress.. Break in -period?
My Kimble plush pillow top mattress, that I paid over 00 was just delivered. It feels noting like the mattress I tried at the show room store. It seems much firmer and the pillow top doesn’t seem soft. The show room model was perfect and the mattress was firm but conformed to my body and was very comfortable. I triple check with the store to make sure they sent me the correct model and they confirmed it is. Is there really a break in period for a pillow top mattress? I seems to me that the pillow top would come some what soft and wouldn’t require months to break in.. The new mattress seem worst then the 20+ years mattress with bed topper they took away. Thanks for any insight..
It is supposed to be exactly the same as the model you were shown in the showroom. I have seen cases where the mattresses have felt different than the ones on the floor. This can easily happen if someone in prep pulled the wrong foam layer etc. Yes take care of it right away. The mattress doesn’t need to break in at all. The time period is usually needed for you to adjust to a mattress that has support in it. If there is a difference in feel than there is a difference in feel. Just be sure of it before complaining of the issue.
Not sure about the "break in" period. I think all that is required is a few days to a week for a person to get used to a different mattress.
If after that time, you are not satisfied, immediately call the store where you bought it and tell them that you are not satisfied.
My husband bought a Sealy from Art Van about 4 months ago.
He chose one of the two that were recommended to him based on his weight, 270#. He chose one that felt really comfortable in the store. A pillowtop with some softness in the top but quite form under the 2" pillowtop.
Well, after just a month and a half or so, he is so dissatisfied with the performance of this mattress. A deep "sinkhole" has formed in the center of the mattress that goes down about 10" when he lays on it and probably 6" when I try it. I am only 120# There is no support at all and you can barely roll out of the "hole".
I read the literature from Art Van and they had a 45 day period where you could "complain" about the mattress.
Even though we missed the 45 day time, we have called a rep out to see the mattress and will be demanding some sort of exchange at a reasonable cost, maybe 10% of the purchase price or so.
So, read your literature, put a call in to the store immediately in case you have a grace period. Don’t wait if you are not happy.
Good luck.
i may be wrong but I believe they make some special for displays and storeroom floor.