I just got a Sealy Posturepedic Sterlingshire pillowtop mattress from Costco, is it supposed to hurt?

This is my first pillowtop and after sleeping in it for a few days I still wake up puffy-faced and stiff. Could it be the pillowtop? I feel like I sink quite a bit when I lie in it but the mattress under the pillowtop is supposed to be firm. I’m thinking about returning the mattress for the model without the pillowtop but I love that softness. However, I also need the support. Am I not giving it enough "break in" time? I’d really appreciate hearing others’ stories because it already took long enough for the mattress to get here, I hate to think I need to start all over again.


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